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Damage & Liability Disclaimer

Damage & liability disclaimer while we take great care when providing cleaning and organizing services, (Stewart B Cleaning Services LTD.) is not responsible for damage to items that are fragile, defective, improperly installed, previously damaged, or not disclosed as high-value or delicate. Clients acknowledge that normal cleaning activities may involve moving items, handling household objects, and accessing various areas of the home. Stewart B Cleaning Services LTD. is not liable for breakage, loss, or damage to items that occur due to: 

  • Pre-existing wear, defects, or instability 

  • Improper installation or unsecured items 

  • Hidden or structural damage 

  • Items that are fragile, antique, sentimental, or irreplaceable 

  • Items stored in unsafe, cluttered, or overloaded areas 

We are not responsible for damage caused by faulty fixtures, loose shelves, unstable furniture, weak flooring, poor plumbing, or electrical issues. Clients are responsible for securing or removing any items of special value prior to service. If specific items require special handling, clients must notify us in writing before the appointment. By booking or allowing service to proceed, the client agrees to this disclaimer and releases Stewart B Cleaning Services LTD., its owners, and employees from any liability for incidental or accidental damage, except where required by law. 

Refund Policy

A legal disclaimer

Refund & Rescheduling Policy 

At Stewart B Cleaning Services LTD. we strive to provide top-quality cleaning and organizing services for every client. Our goal is to ensure your satisfaction while maintaining fair and efficient scheduling for all our customers. 

1. Rescheduling Preferred 
We understand that unexpected events can occur. Rather than issuing refunds, we encourage clients to reschedule their appointment at a convenient time. This ensures you receive the services you need without losing your investment. 

2. Refunds Considered Only in Special Circumstances 
Refunds are not our standard practice. They are only provided if: 

  • There is a scheduling conflict that cannot be resolved. 

  • We are unable to provide services due to unforeseen circumstances. 

  • Other exceptional circumstances are agreed upon in writing. 

3. Cancellations 

  • If you need to cancel your appointment, please notify us as soon as possible (within 24-48 hours).

  • We may offer a reschedule or, if necessary, a refund depending on the circumstances. 

4. Commitment to Customer Satisfaction 
Our team is dedicated to working with you to find a solution, whether that’s rescheduling your service or resolving any issues directly. Your satisfaction is important, and we aim to handle every situation fairly. 

  

Refund & Rescheduling Policy 

At Stewart B Cleaning Services LTD., we aim to provide exceptional cleaning and organizing services while ensuring fair scheduling for all clients. 

 

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